Privacy policy and terms of use that apply to apps published by Framanför AB — iOS apps on the Apple App Store, Android apps on Google Play and other Android channels, and hosted web apps served from our own domains.
Last updated: 14 May 2026
01 · App privacy policy
Framanför AB (org. reg. no. 559460-9140, Stockholm, Sweden) is the data controller for personal data processed in connection with our apps on any platform — iOS, Android, and hosted web apps. This section explains what data our apps may collect, why, how long we keep it, and your rights under the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”).
1.1 What our apps may collect
The exact data collected varies per app and is declared on each app’s store listing (under App Privacy on the Apple App Store and the Data safety form on Google Play) and, for web apps, in the in-product privacy notice. Across our apps, the following categories may apply:
Account data — email address, display name, and a salted, hashed password. We never store passwords in plain text. Where an app supports Sign in with Apple, Sign in with Google, or another third-party identity provider, we receive only the identifier and (where applicable, relay) email that provider supplies.
Content you create or sync — documents, notes, settings, files, or other data you choose to save in the app. This data is stored on our servers only to provide synchronisation and backup; we do not read or analyse it.
Subscription and purchase data — handled by Apple (iOS), Google (Android) or our payment processor (web). The relevant provider shares with us the receipt and subscription status; we do not receive your payment-card details.
Diagnostic and crash data — anonymous crash reports and performance metrics, used only to fix bugs. This data does not identify you personally.
Device and browser data — operating-system version, device model or browser user-agent, and app version. Used to provide compatible features and to debug.
Web-app cookies and storage — for hosted web apps, we set a strictly necessary session cookie or use local storage solely to keep you signed in and to remember your preferences. No advertising or tracking cookies are set.
We do not collect contact lists, photos, location, microphone, camera or health data unless an app explicitly asks for permission for a specific feature you have chosen to use. We do not use third-party advertising SDKs, do not track you across other apps or websites, and do not sell personal data.
1.2 Legal basis (GDPR)
Performance of a contract (Art. 6(1)(b)) for account creation, sync, and providing the app’s core functionality.
Legitimate interests (Art. 6(1)(f)) for security monitoring, abuse prevention, and improving app stability through anonymous diagnostics.
Legal obligation (Art. 6(1)(c)) for accounting and bookkeeping records related to paid subscriptions.
Consent (Art. 6(1)(a)) where the app explicitly asks you to opt in to a feature (e.g. push notifications).
1.3 Where data is stored
Our servers and primary backups are located in the European Union. Where we use a sub-processor for hosting or infrastructure, that processor is bound by a data-processing agreement and processes data only on our instructions. Any transfer of personal data outside the EU/EEA is covered by the European Commission’s Standard Contractual Clauses or another lawful transfer mechanism.
1.4 Who we share data with
We share personal data only with:
Apple — for App Store distribution, in-app purchases, and Sign in with Apple on iOS. Apple processes this data under its own terms.
Google — for Google Play distribution, Google Play Billing, and (where used) Sign in with Google on Android and the web. Google processes this data under its own terms.
Hosting, infrastructure and payment providers — strictly as our processors, under written agreements. This includes the cloud platform that hosts our web apps and our payment processor for direct web billing. The current list is available on request from webcontact@framanfor.se.
Authorities — only when legally required (e.g. a court order under Swedish law).
We do not share data with marketers, advertisers, or data brokers. Ever.
1.5 How long we keep data
Account data is kept for as long as your account is active.
If you delete your account, all personal data is erased within 30 days, except where Swedish law requires us to retain accounting records for longer (typically 7 years for invoice-related data).
Crash and diagnostic data is anonymised and retained for up to 12 months.
1.6 Account deletion
You can delete your account, and all associated personal data, from inside the app at any time — the option is available in the account or settings screen on iOS, Android and the web. If the in-app deletion is unavailable, send a request to webcontact@framanfor.se from the email address associated with the account; we will action the deletion within 30 days.
1.7 Your rights under GDPR
You have the right to:
Access the personal data we hold about you.
Have inaccurate data corrected.
Have your data erased (“right to be forgotten”).
Restrict or object to certain processing.
Receive your data in a portable format.
Withdraw any consent you have given (without affecting the lawfulness of processing already carried out).
Lodge a complaint with the Swedish supervisory authority, Integritetsskyddsmyndigheten (IMY).
To exercise any of these rights, email webcontact@framanfor.se.
1.8 Children
Our apps are not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
1.9 Security
We protect your data with industry-standard measures: encrypted connections (TLS) for all data in transit, encryption at rest for backups, hashed passwords (bcrypt or equivalent), least-privilege access controls for our staff, and regular security review of our infrastructure. No system is perfectly secure, but we work to keep yours safe.
1.10 Changes to this policy
If we make material changes to this policy we will update the “Last updated” date at the top of this page and, where appropriate, notify you inside the affected app.
02 · App terms of use
These terms (the “Terms”) govern your use of apps published by Framanför AB (org. reg. no. 559460-9140, Stockholm, Sweden, “Framanför”, “we”, “us”) on any platform: iOS, Android, and hosted web apps. By installing, accessing or using one of our apps, you agree to these Terms. If a specific app has its own terms linked from its store listing or in-app settings, those take precedence over this general document for that app.
2.1 The service
Our apps are provided “as is” and “as available”. We work to keep them reliable, but we do not warrant that they will be uninterrupted, error-free, or fit for any particular purpose beyond what is described in the app’s store listing or, for web apps, on the app’s landing page. Scheduled maintenance and reasonable downtime are part of operating any online service.
2.2 Acceptable use
You agree not to:
Use the app for any unlawful purpose, or in breach of any applicable law or regulation.
Attempt to reverse-engineer, decompile, or otherwise extract source code from the app, except to the extent permitted by mandatory law.
Interfere with, disrupt, or circumvent the security of the app or the systems it runs on.
Use the app to harass, threaten, or violate the rights of any other person.
Use our brand, logo or wordmark in connection with the app without our prior written permission.
We may suspend or terminate access if you materially breach these provisions.
2.3 Distribution-platform terms
Where you obtain one of our apps from a third-party distribution platform, your use of that app is also subject to that platform’s end-user terms, in addition to these Terms:
Apple App Store — Apple’s Licensed Application End User License Agreement (the “Apple EULA”) applies. In the event of a conflict between these Terms and the Apple EULA, the Apple EULA prevails to the extent of the conflict. You acknowledge that Apple is a third-party beneficiary of these Terms and may enforce them against you.
Google Play — Google’s Google Play Terms of Service apply to your download and use via Google Play. In the event of a conflict, those terms prevail to the extent of the conflict for the affected aspects.
Other Android channels and web apps — no store-specific terms apply; only these Terms govern your use, together with any in-app agreements we present when you create an account.
2.4 Accounts
Where an app offers user accounts, you are responsible for the security of your credentials and for activity that occurs under your account. Notify us promptly at webcontact@framanfor.se if you suspect unauthorised use of your account.
2.5 Subscriptions and purchases
If you purchase a subscription, lifetime licence, or other paid feature, the transaction is processed by the platform you used to obtain the app:
iOS apps — processed by Apple under your Apple account. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period, in line with Apple’s standard terms. Refunds are handled by Apple.
Android apps — processed by Google under Google Play Billing, subject to Google’s subscription and refund policies.
Web apps — processed by our payment processor under the billing terms presented to you at checkout. Cancellations and refunds are handled by us in line with applicable Swedish and EU consumer-protection law, including your statutory right of withdrawal where it applies.
Where a specific app has its own subscription terms, those apply in addition to the above.
2.6 User content
You retain all rights to content you create in our apps. By syncing content to our servers, you grant us a limited licence to host and process that content solely to provide the app’s functionality (sync, backup, search across your own data). We do not analyse your content for advertising or AI-training purposes.
2.7 Intellectual property
All rights, title and interest in and to our apps, designs, source code, trademarks and content (the “Materials”) belong to Framanför AB or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Materials solely to use the app for its intended purpose. No other rights are granted.
2.8 Privacy
Our handling of personal data is described in the App privacy policy above.
2.9 Disclaimer of warranties
To the maximum extent permitted by applicable law, our apps are provided without warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
2.10 Limitation of liability
To the maximum extent permitted by applicable law, Framanför AB shall not be liable for any indirect, incidental, consequential, special or exemplary damages arising out of or in connection with your use of our apps. Our total aggregate liability arising out of or in connection with these Terms is limited to the amount you have paid (to us, to Apple, to Google, or to our web payment processor on our behalf) for the relevant app or service in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be excluded under applicable mandatory law, including liability for personal injury caused by negligence, fraud, or wilful misconduct.
2.11 Termination
You may stop using our apps, and uninstall them, at any time. You can also delete your account from inside the app to permanently remove your data, as described in section 1.6. We may suspend or terminate access if you materially breach these Terms.
2.12 Changes to these Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the app after a change becomes effective constitutes acceptance of the updated Terms.
2.13 Governing law and disputes
These Terms are governed by the laws of Sweden, without regard to its conflict-of-laws principles. Any disputes arising out of or in connection with these Terms shall be settled by the Swedish courts, with Stockholms tingsrätt as the court of first instance, unless mandatory consumer-protection rules in your country of residence entitle you to bring proceedings in another forum.